Case Study

Smyth County, VA

ITI Digital’s DXP Events Calendar

Engagement Rate on Events Detail Pages

94%

86% higher than overall website avg.

Smyth County, VA implemented ITI Digital’s Events Calendar to showcase local happenings with minimal staff input. Through automated content updates and real-time event feeds, the county saw increased website traffic and deeper community engagement—while significantly reducing the time required to maintain an up-to-date calendar.

OBJECTIVES

Expand the quantity of showcased events on the website

Enhance website visitor experience

Increase website engagement

Streamline processes to save both time and resources

CHALLENGES

Events Calendar
  • Content Management: Time-consuming manual sourcing and website input.
  • Difficulty in keeping events listings up-to-date.
  • Challenges in targeting and engaging diverse audience segments.

SOLUTIONS

Our Super Hero. The DXP Platform.
  • The powerhouse platform surpasses a traditional CMS, managing comprehensive digital experiences including content, data, and interaction.

VISITOR WEBSITE METRICS

Events Calendar Page - January - June 2024.

+33%

Total Users

+34%

Sessions

WEBSITE ENGAGEMENT METRICS

Events Detail Pages - January - June 2024.

Events Calendar Pageview

6.3k

31% higher higher compared to the previous year

Engagement Rate

94%​

86% higher than the overall website avg.

Since 2022, Smyth County, VA, has been providing visitors with a real-time, interactive, and dynamic experience through ITI Digital’s Automated Events Calendar

Automation allowed to reduce staff research and manual input for events content by 90%

Month after Month, the Visit Smyth County, VA events page grows and engages visitors, including organic traffic growth

The website has witnessed elevated levels of user engagement on pages featuring ITI Digital’s DXP modules compared to static content pages.

+1,000

Events Delivered with Automation since March 2022

Relevant and timely content: The calendar keeps event listings fresh and up-to-date, helping visitors discover what’s happening now and plan ahead with ease.
Empowers stakeholders: When local businesses update events on their preferred platform, the calendar reflects it automatically, making it easy for partners to boost visibility and stay involved.
Boosts engagement: Interactive features and rich, dynamic content encourage users to explore, interact, and return to the site regularly.
 

 We just launched our calendar, and I’m really pleased with the results. My board was impressed with the number of events we were able to show. One remarked that she thought it was a great value for the money – as a staff person, that’s always nice to hear!

Amanda Livingston, TMP
Communications Coordinator
Director of Tourism at Smyth County, VA