Mitchell Knox has spent his entire career creating and marketing internet tools and has been in software since the internet’s early days. His greatest joy is seeing problems solved using inventive technologies and new ideas. Mitch has a Bachelor of Science in Computer Systems Architecture which is the foundation of his passion for technology and particularly for web software. He has worked in SaaS (web-based Software as a Service) for over twenty years – almost the entire history of SaaS since its debut in 1999. Mitch joined ITI Digital in 2024 and works with marketing and sales to reach more customers who can benefit from ITI’s cutting edge tools.

Kathleen brings five years of experience to the ITI Digital team and currently serves as Lead Sales Development Representative, expanding the company’s client base nationwide. She connects destination organizations with ITI Digital’s innovative tools for the travel and tourism industry. Previously, she was a Sales and Marketing Representative at Techtronic Industries, managing multiple power tool brands across four Home Depot locations. Kathleen holds a Bachelor’s degree in Marketing from Louisiana State University and lives in Mobile, Alabama, with her family and dog.

Brittany joined ITI Digital in 2023, bringing over twenty years of customer service experience across sports and hospitality. She manages and strengthens client relationships, ensuring each partnership receives dedicated support and attention. Brittany holds a Bachelor’s degree in Sport Management with a Business minor from the University of Tennessee. Based in Nashville, Tennessee, she enjoys coaching basketball and building LEGO sets in her spare time. Her enthusiasm, teamwork, and leadership bring great energy to every collaboration, adding a dynamic perspective to ITI Digital’s client engagement efforts.

Larissa Pohl, Account Manager | Destinations, brings over ten years of experience in the tourism industry, overseeing digital marketing strategy, website, and app development projects at ITI Digital. Originally from Brazil, she holds a Bachelor’s degree in Tourism from Universidade Federal de São Carlos, a scholarship from Newcastle College (UK), and an MBA in Digital Business from Universidade de São Paulo. Her background spans travel sales, consulting, and business development—experience that fuels her passion for destination marketing and delivering impactful digital solutions.

Based in São Paulo, Isabella supports ITI Digital’s marketing and destination projects through campaign management, social media, visuals, newsletters, and editorial content. She holds a degree in Tourism and has prior experience in travel agencies and internship programs, which gives her a strong understanding of the tourism industry and audience engagement. Skilled in graphic design and content strategy, Isabella develops creative visuals and digital assets that strengthen client brands and enhance their online presence. Outside of work, she enjoys visiting museums, exploring nature and architecture, and expressing her creativity through arts and crafts—all of which inspire her storytelling and design approach.

Currently pursuing a degree in Marketing and International Business at the University of Cincinnati, Beck supports ITI Digital’s marketing initiatives through research, content creation, and campaign support, gaining hands-on experience in tourism marketing. Eager to learn and contribute, he collaborates closely with the marketing team on copywriting, content scheduling, and data organization to ensure campaigns run smoothly and on time. Beck brings fresh perspective, creativity, and curiosity to every project, reflecting ITI Digital’s commitment to growth and innovation.

Nebraska born and raised, Nora moved to NYC over a decade ago and was quickly bit by the travel bug personally and professionally. She promoted NYC Tourism for 6 years and currently produces the “Local Farey Tales” podcast where each episode tells the tale of a beloved regional food she has discovered while exploring all 50 states and beyond. Now living in Los Angeles, she has contributed as a social media content creator for organizations like Nebraska Coast Connection, Los Angeles Breakfast Club, and now ITI Digital.

With over a decade of marketing experience, Beatriz specializes in digital design and video editing, blending her passion for marketing and tourism. Over the past three years, she has focused on creating engaging social media content that reflects current trends. Originally from Brazil, Beatriz also brings five years of tourism experience in customer service, travel sales, and concierge services. At ITI Digital, she produces social media videos that authentically represent each client’s identity and message.