Yazoo County, MS elevated its visitor experience with ITI Digital’s Trip Planner and Smart Business Listings. By offering tailored itineraries based on traveler interests and providing up-to-date information on local places, the destination delivers a more personalized and interactive way to explore. These tools not only boost engagement but also improve SEO visibility and encourage deeper discovery of local attractions—all with minimal effort from the tourism team.
OBJECTIVES
Offer relevant content to visitors
Enhance website visitor experience
Increase website engagement
Streamline processes to save both time and resources
CHALLENGES
Keeping Business Listings Updated for a Seamless Trip Planning Experience
Inefficient collaboration with local businesses and stakeholders to improve the overall visitor experience.
Static pages and a lack of interactive features contributed to low user engagement.
Incomplete or outdated information about local attractions, landmarks, and points of interest.
Manual updates across multiple pages made it difficult to keep business information accurate and current.
Limited tools to help visitors organize multiple points of interest into a cohesive travel plan.
Lack of personalized trip planning tools reduced the ability to guide visitors through multi-day experiences.
SOLUTIONS
Our Super Hero. The DXP Platform.
The DXP Smart Business Listings module supports SEO while providing real-time updates including Google reviews, operational hours, and open/closed status.
Dynamic business listings ensure accurate and up-to-date information about attractions, restaurants, and points of interest across the website.
The integrated Trip Planner allows visitors to build personalized itineraries by selecting points of interest and organizing them into seamless travel experiences.
Visitors can create GPS-enabled multi-day trips with built-in directions between stops.
AI-powered suggestions recommend relevant places and experiences, helping visitors discover more during the planning process.
Content Management Control – With access to the DXP – Digital experience Platform DMO staff can edit, approve, and publish business listings directly to the website.
VISITOR WEBSITE METRICS
In partnership with Yazoo County's marketing efforts, Total Sessions and Average Duration on the Business Listing pages in 2026 to date.
3:17
Average Session Duration
343
Sessions
Since 2022, Yazoo County, MS has been providing visitors with a real-time, interactive, and dynamic experience through ITI Digital’s Itinerarires.
The website has witnessed elevated levels of user engagement on pages featuring ITI Digital’s DXP modules compared to static content pages.
ITI Digital delivers business listings that are updated in real-time allowing the website user to create customized trips. The source of points of interest in the Google Places API.
549
Organic users on the Places Page
Smart trip planning: AI-powered tools suggest multi-day itineraries tailored to visitors’ preferences, making trip planning faster and more personalized.
Supports group travel: The trip planner helps attract and assist group travelers by offering coordinated, customizable plans for shared interests and schedules.
Enhances visitor center services: Staff can use the trip planner to quickly generate personalized itineraries, improving in-person assistance and boosting visitor satisfaction.
Because of the automatic delivery, we easily find businesses we may not have even known about. All we have to do is organize them based on their brand. Having the Trip Planner module makes it easier for people to navigate through what Yazoo County has to offer.